My stay at Alpine Hotel Perren was fantastic overall. I loved the cozy atmosphere and the excellent staff who were always ready to help. The breakfast was well done with a variety of options, though I wished there were more vegetables available. The location was perfect, just a short stroll from the ski lifts, making it easy to enjoy the mountains. My room was spacious, comfortable, and offered a stunning view of the Matterhorn.
Rooms
10.0
I stayed in an apartment that was spacious and clean. the view of the Matterhorn from my balcony was very nice. The room had everything I needed for a comfortable stay.
Service
10.0
The staff were really good. especially Roman, who went above and beyond in assisting me when I encountered transportation issues. Their attentiveness made my experience even better.
Location
9.0
The hotel's location was excellent. It was only an 8-minute walk to the train station and very close to the main ski lifts. I loved the peacefulness of the area despite being near the center of town.
Dining
8.0
Breakfast was lovely with a good variety of food options. I particularly enjoyed the homemade marmalade, though I wished there would have been more warm vegetable options throughout my stay.
Facilities
9.0
The hotel provided great facilities. I appreciated the gym available next door and the well-maintained spa area for relaxation after a long day of skiing.
Mark
United States of America,
February
2025
5.4/10
My stay at Alpine Hotel Perren was truly enjoyable, marked by the warm hospitality from staff. Though there was a minor issue with inconsistent greetings from some staff members, overall, I felt well taken care of. The views of the Matterhorn from my balcony were simply amazing.
Rooms
9.0
I stayed in a comfortable room with a lovely balcony offering stunning Matterhorn views. It was spacious and very clean. However, I found it a bit too warm for my liking during the nights.
Service
7.0
Most of the staff were friendly and eager to help, especially Roman, who went above and beyond to ensure all my needs were met. However, there were a few instances of gruffness that stood out, particularly from one of the doormen.
Location
10.0
The hotel's location is fantastic, just a stone's throw from the main market street and pretty close to the Gornergrat train station. Plus, with a room on the right side, you get a lovely view of the Matterhorn.
Dining
8.0
I enjoyed the breakfast buffet, which had a generous assortment of both hot and cold options. Although the dining options seemed slightly limited, the quality of the meals I had was quite good.
Facilities
9.0
The hotel offers useful amenities like ski pass assistance and a wellness spa. I appreciated the housekeeping standards and found the place generally well-managed.
Kenneth
United States of America,
December
2024
5.2/10
I had a fantastic stay at Alpine Hotel Perren. the cleanliness and modern décor made me feel at home. The location was perfect, just a short walk from the train station, and the amazing view of the Matterhorn from my room was a highlight. The only downside was that I couldn't experience the sauna due to my limited time in Zermatt, but I plan to come back for that next time.
Rooms
10.0
My room was spacious and well-appointed, featuring a comfortable bed and a large balcony that overlooked the stunning Matterhorn. It felt both cozy and modern, making it a perfect retreat after long days of exploring.
Service
10.0
The staff were incredibly friendly and attentive, assisting me with my luggage and making sure my stay was enjoyable. Their willingness to help really stood out, making my experience feel special.
Location
9.0
The hotel's location is excellent, only a 5-minute walk from the main train station and very close to the funicular to Sunnega. I appreciated the quiet atmosphere while still being near the center of town.
Dining
9.0
I thoroughly enjoyed the breakfast, which had a wide selection of delicious options. It was a great way to start my day, even though I didn't get to dine at their à la carte restaurant, Barrique, which has received high praise.
Facilities
8.0
Although I didn't use many facilities like the sauna, I noticed they had multiple options including wellness amenities. The overall impression was that everything was well-maintained and catered to guests' needs.
Fred
United States of America,
November
2024
5.6/10
I had a good stay at Alpine Hotel Perren for a week during my walking holiday. The staff were incredibly friendly, making me feel welcome from the moment I arrived. The rooms were spacious and meticulously cleaned, but I did miss having a fridge. The food at breakfast and dinner was quite good, and the free afternoon cake was a lovely treat. However, the lack of tea and coffee making facilities in the room was a bit disappointing.
Rooms
8.0
My room was large with a wonderful view of the Matterhorn, and it was very clean. I appreciated the ample storage space and cozy sitting area, but I wished for a fridge to keep snacks cool.
Service
7.0
The service was generally excellent, with staff very helpful and eager to cater to guests' needs. However, there was one instance where I felt a server came off a bit unwelcoming during breakfast.
Location
9.0
The hotel's location was excellent, just a short walk from the train station and close to numerous walking trails. I loved the peaceful atmosphere while still being close to the center.
Dining
9.0
The dining experience was lovely with a wide variety of options. I particularly enjoyed the breakfast, which had everything I could wish for to start my day.
Facilities
8.0
Facilities included a wellness area which was a wonderful treat after a long day of hiking. However, I would have loved an outdoor hot tub to relax in after skiing.
John
United States of America,
October
2024
6.0/10
I had a very pleasant two-night stay at Alpine Hotel Perren. The hotel was immaculate, with clean rooms and comfortable beds. The location is fantastic, being just an 8-minute walk from the train station, and some rooms even offer stunning views of the Matterhorn. However, I did notice some noise from the upstairs guests, so bringing earplugs might be wise. Overall, it was a positive experience with an excellent breakfast.
Rooms
8.0
The room I stayed in was very spacious, clean, and had great storage. I loved the balcony with a perfect view of the Matterhorn. However, the noise from the room above was a downside.
Service
8.0
The staff were really friendly and helpful, although I encountered one server during breakfast who seemed less enthusiastic. Overall, the service ranged from excellent to average.
Location
10.0
The hotel's location is excellent, within easy walking distance to the center and the funicular lift to Sunnegga, making it very convenient to explore Zermatt.
Dining
10.0
The breakfast buffet was one of the best I've experienced, offering a vast selection of delicious options. The hotel's restaurant also provided tasty meals, although I recommend making reservations due to its popularity.
Facilities
10.0
The hotel offered great facilities, including a sauna and wellness area, which were perfect after a day of skiing. Everything felt clean and well maintained throughout my stay.